Withdrawal from the contract

Model instruction on withdrawal from the contract (goods)

Only the Customer who is a Consumer has 14 days to withdraw from the contract. Pursuant to Article 22 (1) of the Civil Code a Consumer is considered as a natural person making a legal transaction with an entrepreneur not directly related to its business or professional activity.

The right to withdraw from the contract

You have the right to withdraw from this contract within 14 days without giving any reason. The deadline for the withdrawal from the contract expires 14 days after the user took possession of the items or a third party, other than the carrier and indicated by you came into possession of things.
To exercise your right of withdrawal, you must inform us (PRO engines, Trakt św. Wojciecha 37, 80-044 Gdańsk, info@proengines.eu, Telephone: +48 503 302 310) of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. You may also fill out and send the withdrawal form or any other unambiguous statement electronically on our website https://proengines.eu. If you use this option, we will send you a confirmation of receipt of the information about  the withdrawal on a durable medium (e.g. email).
In order to meet the deadline to withdraw from the contract, you need to send us information about your intention to exercise the right to withdraw from the contract before the deadline for withdrawal expires.

Effects of withdrawal

In the event of withdrawal from this contract, we return all payments received from you, including the delivery costs of the item (with the exception of additional costs resulting from choosing other delivery than the least expensive delivery offered by us), immediately and in any event no later than 14 days from the date on which we have been informed about the user's decision to exercise the right of withdrawal. Reimbursements of payments shall be done by means of the same payment methods that the user has used for the initial transaction, unless expressly agreed otherwise; in any case, you shall not incur any fees in connection with the reimbursements. We reserve the right to withhold the reimbursements until we receive the item or until the user has provided proof of its return, whichever is the earliest.
Please send or give us the good immediately and in any event not later than 14 days from the date on which you communicate to withdraw from this contract. The deadline is met if you send back the good within 14 days. You will have to bear the direct cost of returning the goods. The amount of these costs is estimated at a maximum of approximately PLN 1,000. You will be held responsible only if the good depreciates in value as a result of its handling other than what is necessary to establish the nature, characteristics and functioning of the good.


MODEL WITHDRAWAL FORM 

(this form should be completed and sent back only if you wish to withdraw from the contract) - Addressee PRO engines, Trakt św. Wojciecha 37, 80-044 Gdańsk , info@proengines.eu , +48 503 302 310
– I/We (*) hereby inform about my/our withdrawal from the contract of sale of the following item (*) the delivery contract concerning the following item (*) the contract work consisting in finishing the following item (*)/ the provision of the following service (*)
– Date of contract(*)/delivery(*)
– Name and surname of the consumer(s)
– Consumer's address
– Signature of the consumer(s) (only if the form is sent in paper version)
– Date
(*) Delete where inapplicable
 


Model instruction on withdrawal from the contract (services)

Only the Customer who is a Consumer has 14 days to withdraw from the contract. Pursuant to Article 22 (1) of the Civil Code a Consumer is considered as a natural person making a legal transaction with an entrepreneur not directly related to its business or professional activity.

The right to withdraw from the contract

You have the right to withdraw from this contract within 14 days without giving any reason. The deadline to withdraw from the contract expires after 14 days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (PRO engines, Trakt św. Wojciecha 37, 80-044 Gdańsk, info@proengines.eu, Telephone: +48 503 302 310) of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. You may also fill out and send the withdrawal form or any other unambiguous statement electronically on our website https://proengines.eu. If you use this option, we will send you a confirmation of receipt of the information about  the withdrawal on a durable medium (e.g. email).

In order to meet the deadline to withdraw from the contract, you need to send us information about your intention to exercise the right to withdraw from the contract before the deadline for withdrawal expires.

Effects of withdrawal

In the event of withdrawal from this contract, we return all payments received from you, including the delivery costs of the item (with the exception of additional costs resulting from choosing other delivery than the least expensive delivery offered by us), immediately and in any event no later than 14 days from the date on which we have been informed about the user's decision to exercise the right of withdrawal. Reimbursements of payments shall be done by means of the same payment methods that the user has used for the initial transaction, unless expressly agreed otherwise; in any case, you shall not incur any fees in connection with the reimbursements.

If you have requested the provision of services before the deadline to withdraw from the contract, you will pay us the amount proportional to what has been provided until you have informed us about the withdrawal from the contract.

The right to withdraw from the contract by the consumer is excluded in the event of:

o    Provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer  who has been informed prior to the execution of the service that after the entrepreneur completes the service, he loses his right to withdraw from the contract.

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